Resort Opens March 12, 2011
March 9, 2011
Dear Timeshare Members,
I am very pleased to announce that the resort will officially open this Saturday, March 12, 2011.
Members, exchangers, and guests may check in this Saturday at the regular check-in times. All 425 units will be open and all amenities will be fully operational.
I want to express my deepest thanks to the thousands of patient and supportive members who have remained positive and understanding through this difficult transition. The labor issue is not fully resolved but it is at a point that is acceptable to move forward. Issues with the Tenant’s Association of Pelican Resort Club (TAPRC) have not been finalized; however, Chairman Jeff Borowick has repeatedly expressed his willingness to quickly resolve the issues and insure that all members enjoy their resort with the lowest fees. Yesterday TAPRC stated “The Board is confident a fair and equitable agreement can be worked out with Simpson Bay Resort allowing for a smooth transition for the benefit of the timeshare owners” therefore there is every reason to expect this issue to be soon completed.
A special “thank you” goes out to the members who own intervals 8, 9, and 10. You will be provided a “Double Occupancy Adjustment” which means that for the single 2011 Annual Maintenance Fee (AMF) you paid, you will receive TWO comparable week usages at no additional cost. These intervals may be used, exchanged, loaned, or rented at your discretion.
Members of intervals 11 – 18 who have paid their 2011 AMF have the option to use their unit as scheduled in 2011 or select an Occupancy Adjustment with no additional cost.
Reservations for Occupancy Adjustments for members of weeks 8 – 18 may be made beginning March 21, 2011 by calling toll-free from USA & Canada 888-721-4407 and elsewhere 954-736-5807. Reservations for Occupancy Adjustments will be accepted until December 31, 2011 with travel completed by December 31, 2012.
All questions concerning AMF payments may be directed to Interval Servicing Company toll-free from USA & Canada at 800-550-7088 and elsewhere 954-485-5400.
Please understand that every effort is being made to create a vacation ownership experience that is satisfying and financially viable. On behalf of the owner, Simpson Bay Resort Owner Company B.V. (SBROC), the entire staff, and Royal Resorts Management we apologize for the inconvenience, thank you for your patience, and look forward to welcoming you back soon to your “Caribbean home away from home” on the Friendly Island of St. Maarten.
SIMPSON BAY RESORT MANAGEMENT COMPANY
RR Management Company
authorized management agent for Simpson Bay Resort Management Company